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Terms and Conditions

Last Updated: February 6, 2026

SMS/Text Messaging Program Terms

Program Name

Restaurant Reservation & Waitlist Notifications

Program Description

By providing your phone number and opting in to our SMS messaging program, you agree to receive automated text messages from our restaurant management system. These messages include:

  • Reservation confirmations and reminders
  • Waitlist status updates and notifications
  • Table ready alerts
  • Cancellation notifications
  • Service updates and important announcements

Message Frequency

Message frequency varies based on your reservations and waitlist activity. You may receive up to 5 messages per reservation or waitlist entry. This includes confirmation messages, status updates, and time-sensitive notifications.

Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your wireless carrier will apply to all messages sent and received. Please contact your mobile carrier for details about your specific plan.

Opt-Out Instructions

You can opt-out of receiving text messages at any time:

  • Text STOP to any message you receive from us to unsubscribe from all future messages
  • Text HELP to any message to receive assistance and contact information
  • Contact us directly through our restaurant management system to update your preferences

After texting STOP, you will receive one final confirmation message. You may continue to receive messages for a short period while your request is being processed.

Support Contact Information

For support, questions, or to update your contact preferences:

  • Text HELP to any message from our system
  • Access your account through our restaurant management system
  • Contact the restaurant directly for immediate assistance

User Consent

By providing your phone number and agreeing to receive text messages, you certify that you are the subscriber or customary user of the wireless device at the number provided, and you are authorized to approve charges to that number.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is outside of our control.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

General Terms of Service

Acceptance of Terms

By accessing and using our restaurant reservation and management system, you accept and agree to be bound by these Terms and Conditions.

Reservation Policies

All reservations are subject to availability and confirmation. We reserve the right to cancel or modify reservations as necessary due to operational requirements or force majeure events.

Cancellation Policy

Cancellation policies vary by restaurant. Please review specific cancellation terms when making your reservation. Late cancellations or no-shows may be subject to fees.

Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to reservation errors, message delays, or service interruptions.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.